Confirmation of requirements
through written response or
acceptance of product
specification/drawings
Potential
Customer
To improve market share
TV/radio advertising
Increase in sales to
new customers
Supplier
To determine timing
requirements for supplies
Telephone conversation
Supplies arrive on time
Shareholder
To assure the shareholder
that the organisation is
operating efficiently
Written report, e.g. sales
forecasts or financial reports
Sale or retention of shares,
value of shares
Society
To assure the community
of the organisation’s approach
to environmental safety
Press release or newspaper
article
Reduction in complaints
or queries from members of
the public, enhanced support
from local authorities
1
Current
Review
Answered
Correct
Incorrect
Question 1 of 1
1. Question
Give three examples of an “interested party”. For each one describe a reason why you would need to communicate with them, a method you would use to communicate and say how you would evaluate the effectiveness of that communication.
This response will be reviewed and graded after submission.
Login
Accessing this course requires a login. Please enter your credentials below!