PT208 – CQI and IRCA Managing Quality Planning Examination [SAMPLE paper][v3]
Information for Learners
This exam paper is for revision purposes only.
- This examination is open book.
- You have 20 minutes to complete the exam.
- There are 10 multiple choice questions, split into five sections.
- There is a maximum of 20 marks available; the pass mark is 66% (13 marks).
- Read each question carefully before you answer.
- When selecting your answer choices, make sure you consider the context given in the question as well as the knowledge you have from the course.
- Please select the same number of answers as the question requires – this is indicated in the brackets. Partial marks will be given for the correct answers.
- If you tick more boxes than required, none of your responses will be accepted and you get zero mark for that question.
- Allow time to check back over your work.
Exam Summary
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Question 1 of 10
1. Question
Section 1 – Governance
Question 1.1
A team are reviewing their risk register and find the top two risks in the risk score column have the same value. They have limited resources and want to select one of the risks to mitigate as their first priority. What would be their best approach?
(select THREE answers) (3 marks)
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Question 2 of 10
2. Question
Section 1 – Governance
Question 1.2
At what stage/s is it most effective to use a risk register?
(select TWO answers) (2 marks)
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Question 3 of 10
3. Question
Section 2 – Assurance
Question 2.1
Which of the following is NOT part of the House of Quality?
(select ONE answer) (1 mark)
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Question 4 of 10
4. Question
Section 2 – Assurance
Question 2.2
When developing an assurance checklist for external providers/suppliers, at what stage is it most effective to review their DFMEA?
(select TWO answers) (2 marks)
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Question 5 of 10
5. Question
Section 3 – Improvement
Question 3.1
Which of the following best describes a milestone in project planning?
(select ONE answer) (1 mark)
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Question 6 of 10
6. Question
Section 3 – Improvement
Question 3.2
Which of the following statements would NOT provide appropriate descriptions to record in the business case section of a project charter?
(select THREE answers) (3 marks)
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Question 7 of 10
7. Question
Section 4 – Context
Question 4.1
When developing new products and services it is necessary to understand the impacts of regulations in the markets that you are addressing. How do regulations affect the development and provision of new products and services?
(select TWO answers) (2 marks)
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Question 8 of 10
8. Question
Section 5 – Leadership
Question 5.1
In design for six sigma what do the letters DMADV stand for?
(select ONE answer) (1 mark)
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Question 9 of 10
9. Question
Section 5 – Leadership
Question 5.2
Which of the following are the responsibility of a project manager rather than the project sponsor in the project phase of a product/service development?
(select TWO answers) (2 marks)
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Question 10 of 10
10. Question
Section 5 – Leadership
Question 5.3
A project manager is experiencing delays in the development of an online product to enhance customer service. This is because the senior manager responsible for customer care operations always asks for many extra actions at each stage review. What is the most likely cause for this?
(select THREE answers) (3 marks)