Course Structure Explained
Detailed Breakdown & Agenda
Learners begin with interactive eLearning modules designed to build foundational knowledge through engaging, self-paced content. These modules focus on delivering core concepts, standards, and theoretical frameworks.
Once the theoretical groundwork is established, learners participate in live, instructor-led workshops. These sessions emphasise practical application, encouraging learners to apply their knowledge to real-world scenarios through group discussions, case studies, and collaborative activities. This two-phase approach ensures both conceptual understanding and hands-on competence
| Estimated Time | Topic |
| 155 Mins eLearning | Module 1: Overview |
| 195 Mins | Module 2: ISO 9001:2015 Overview |
| 135 Mins | Module 3: Management System Requirements |
| 145 Mins | Module 4: Criminal & Civil Law |
| 110 Mins | Module 5: Improvement Tools |
| 125 Mins | Module 6: Audit |
| Estimated Time | Topic |
| 09.00 | Welcome Introductions |
| 09:20 | Review of Previous Online Independent Study |
| 10:00 | Non Conformity writing & corrective action, Closing Meeting, Raising nonconformities |
| 10:30 | Break |
| 10.45 | Raising nonconformities |
| 13:00 | Lunch |
| 13:10 | Case Study |
| 15:00 | Break |
| 15:15 | Case Study |
| 17:00 | Finish |
| Estimated Time | Topic |
| 09.00 | Welcome Back Introduction and overview of the day |
| 09:40 | Case Study Part 2, ISO9001:2015 Quality Management System |
| 10:30 | Break |
| 10.45 | Case Study Part 2 continued – finalise the audit report and complete identified non conformities (major/minor) |
| 11:45 | Revision Practice Questions |
| 12:30 | Lunch |
| 13:00 | Revision Practice Questions |
| 15:00 | Break |
| 15:15 | Revision Practice Questions |
| 17:00 | Finish |
| Estimated Time | Topic |
| 09.00 | Welcome Back, Introduction |
| 09:40 | Organisational Improvements auditor personal behaviour and requirements of ISO17021:2015 Conformity assessment — Requirements for bodies providing audit and certification of management systems |
| 10:30 | Break |
| 10:45 | Independence and conflicts of interest, Stage 1 Readiness – Document Review, Stage 2 Certification and Audit Follow up |
| 13:00 | Activities |
| 13:00 | Lunch |
| 13:30 | Revision and preparation for the test |
| 15:00 | Break |
| 15:15 | Online exam |
| 17:00 | Finish |
